Remaking Medicine: Prioritizing Human-First Care in the Tech Era

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Is emotional awareness the hottest new trend in healthcare?

After years of “technology will solve healthcare” hype, we’re seeing a shift in how the sector is approaching patient engagement, recognizing that technology works best when it strengthens human connection instead of replacing it.

In this Remaking Medicine episode, Emily F. Peters speaks with Michael Oleksiw, CEO of Pleio, to explore what this human-first turn means for healthcare and life sciences. With nearly 15 years of experience building tech-enabled, emotionally intelligent patient support models at scale, Michael brings practical insights on designing care that helps people overcome emotional barriers through authentic, people-first outreach.