Civitas

In 2020, the Strategic Health Information Exchange Collaborative (SHIEC) and Network for Regional Healthcare Improvement (NRHI) made the decision to merge their two organizations to combine resources, knowledge, and assets to respond to changing needs in the health improvement landscape. The organizations teamed with Uncommon Bold to undergo a rebranding project, which included creating a shared name, visual identity, and website for the newly formed organization that would more effectively represent and attract members.

Building board support for the change across both organizations was a critical goal, and we focused our initial brand research on listening and building trust with those leaders. Leveraging their insights as well as external landscape research and data analysis, our team led the members through a workshop that aligned everyone on the most important shared goals from both programs’ histories. Uncommon Bold established a brand strategy and visual design direction for the new organization and then guided the team in selecting a new name, narrowing down from 60 candidates to three final contenders before the organization chose Civitas Networks for Health. Board members were invited to participate and vote on direction throughout the process, building lasting buy-in for the new brand.

Our team designed, wrote, and developed a new website that showcased Civitas’ commitment to collaboration across local nonprofit health collaboratives and health information exchanges. We also supported launch messaging communications, providing materials to support the reveal of their brand to members and industry leaders at the Annual Conference. Their new brand was awarded the 2022 Medigy HITMC Award for Website of the Year.


Custom illustration

Our team sourced a prominent illustrator, Una di Gallo, to develop graphics that would highlight Civitas’ work to support healthcare innovation in local communities. The abstract illustrations bring together distinctly American architectural elements, such as American flag blue accents, with a dash of a data/infographic feel, including lines and connective points, to reflect Civitas’ role as a platform for multistakeholder cross-sector collaboration across the nation. Una used the brand’s new color palette of clean, neutral colors, including charcoal, white, beige, and blue.


Website

Uncommon Bold designed, wrote, and developed Civitas’ new WordPress website, collaborating with Una to create custom visuals for the brand. Civitas launched their new, unified look on schedule at their 2021 user conference and received massive support from the health data community for their fresh brand.

“You guys have been SO awesome to work with. We’ve worked with lots of vendors over the years and never had such a seamless process.”

— Jolie Ritzo, Director, Partnerships & Programs, NHRI

Creative Team

Uncommon Bold Team

Emily F. Peters, Brand Strategist
Joanne Lam, Creative Director, Designer, Developer
Ashley Greer, Researcher, Content and Naming Lead
Claudia Gutierrez-Smith, Operations Lead
Lucy Sansom, Proofreader

Civitas Team

Lisa Bari, Interim Chief Executive Officer
Craig Brammer, Chief Executive Officer, The Health Collaborative
Jolie Ritzo, Director, Partnerships & Programs, NHRI
Jessica Little, Director, Grants & Programs, NHRI